Katie O'Brien Ceccarini is a Certified Executive Coach, Founder of Endurance Management Coaching, and author of Fearless Feedback: Everything Managers Have Never Been Taught About Feedback.
She started managing at twenty-two with no training or handbook and has spent more than two decades in the trenches — from running after school tutoring centers to scaling Customer Success at Yelp, to serving as Head of Learning & Development at Opendoor, to founding her own coaching and training business. She knows what it feels like to botch a conversation, learn from it, and come back better.
Everything she teaches comes from real teams, real conversations, and real results.
Katie O'Brien Ceccarini is a Certified Executive Coach, Founder of Endurance Management Coaching, and author of Fearless Feedback: Everything Managers Have Never Been Taught About Feedback.
She started managing at twenty-two with no training or handbook and has spent more than two decades in the trenches — from running after school tutoring centers to scaling Customer Success at Yelp, to serving as Head of Learning & Development at Opendoor, to founding her own coaching and training business. She knows what it feels like to botch a conversation, learn from it, and come back better.
Everything she teaches comes from real teams, real conversations, and real results.
Being able to effectively deliver feedback will make or break your ability to manage and lead your team, as I very much learned in my early years leading and scaling Yelp's Customer Success team.
In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.
I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.
The purpose of this course is to share with you the core mindsets and tactics that helped me transform from a manager who put off feedback to a leader who was known for high impact, thoughtful feedback delivery.
If you're a people manager, leader, or team lead, this course is for you.
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Created Leadership That Lasts: A Retreat For Women in 2024 and now offer it annually for women dedicated to their craft
Founded Endurance Management Coaching, LLC in 2020
Was Head of Learning & Development, responsible for the development of 1400 employees
Earned Best in Class People Manager of The Year in 2007
In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.
I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.
From leading Customer Success training at Yelp, to being Head of Learning & Development at Opendoor, and now as the Founder of Endurance Management Coaching, my speciality is teaching managers how to have difficult conversations.
If you're a people manager, leader, or team lead, this session is for you.
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Connect with me on LinkedIn!
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